Slots / Mobile
11a is shaped around the way people in Pakistan actually move between match markets and casino categories — one account, one wallet, local payment support through JazzCash, Raast and Debit Card where local law permits. This page tells you what we are, how the account is structured, and where to find the controls that matter.
11a was shaped around a single idea: a cricket or football matchday and a casino session should not require two separate accounts, two wallets or two sets of support contacts. Your account sits at the centre — your balance, your transaction history and your category switching are all visible in one place after login. We carry game content from PlayStar, CQ9, JDB and PG Soft across slots, live dealer tables and table games, so the casino side of the account has real depth. On the sports side, cricket markets — including PSL and international fixtures — are the category we hear about most from our audience, alongside football matchday markets. Funding that account works through JazzCash, Raast or a Debit Card, depending on what your setup supports. The payment method you use on day one stays attached to your wallet, and every transaction is logged in your account history without you needing to chase a reference number. Access and availability depend on local law and the eligible regions we serve.
The numbers below reflect structural facts about the platform — the categories we carry, the device access we support, the language the interface runs in and the payment routes attached to every account. These are the things you can verify by opening an account and navigating the lobby yourself.
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Support at 11a is reached through the same account that holds your wallet and match history. There is no separate login for help — navigate to the support section from your account dashboard and you will find the active contact routes. Whether the question is about a JazzCash deposit, a Raast transfer that is still pending or a game round from the PG Soft lobby, the same channels handle all of it. Payment queries are the most common reason people contact us, so those routes are documented in the most detail inside your account.
Reach the live chat channel directly from your account dashboard after login. It handles payment questions — JazzCash, Raast, Debit Card — as well as game round queries from any studio in the lobby. The current availability window is shown inside the chat widget itself.
For account-level queries that need a written record — wallet verification, transaction history, or access questions — email support is available through the contact address shown in your account settings. Response detail is higher here for complex wallet or identity questions.
Your dashboard is the first stop before contacting support. Transaction history, current balance, payment method status and vertical switching controls are all visible there. Many payment questions — especially Raast and Debit Card status — resolve themselves once you check the live record in the dashboard.
We do not ask you to take our word for how the platform works. The account controls we expose — balance tracking, transaction history, vertical switching and payment method status — are the evidence we put in front of you. Each one is visible in your dashboard after login, and each one reflects what actually happened in your session, not a marketing claim about how it should work.
Your running balance is shown in the account header across every section — sportsbook, live casino, slots. The figure updates after each settled bet or game round. No separate wallet app is needed; the number you see in the header is the authoritative one.
Every deposit via JazzCash, Raast or Debit Card, and every withdrawal, is logged in your transaction history with a reference, timestamp and status. You can filter by payment type or date range to find a specific entry without scrolling through everything.
Moving from a cricket market to the CQ9 or JDB slot lobby does not require a fresh login or a balance transfer. The navigation sits in the main menu; your wallet follows you across sections automatically. This is the feature we hear about most from people who use both sides of the account.
The payment section of your account shows which methods are currently active — JazzCash, Raast, Debit Card — and the verification state of each. If a method requires additional steps before it can be used, those steps are listed there rather than discovered at the point of a failed transaction.
The three main areas of 11a — the sportsbook, the live dealer tables and the slot lobby — are built on the same account infrastructure but serve different session rhythms. Understanding where they differ helps you navigate without friction, and knowing what stays constant across all three means you are never starting from scratch when you switch.
Cricket and football are the categories with the most market depth. PSL fixtures and international cricket matches carry the widest range of pre-match and in-play options. Odds are priced per event and displayed in the market view — the account wallet funds your selections from the same balance used in the casino sections.
Live tables run on a real-time stream with a dealer on screen. Session entry is immediate from the casino lobby; no separate room password or buy-in transfer is required. Your wallet balance is the table balance — the same figure visible in your account header carries directly across.
Slots from all four studios sit in one browsable lobby. CQ9 and JDB titles tend toward faster reel mechanics; PG Soft and PlayStar carry a wider range of bonus round structures. RTP figures are shown only where the studio or game screen exposes them — we do not publish figures the provider has not released.
One account, one wallet balance, one transaction log, one support channel and the same JazzCash, Raast or Debit Card payment routes — these are identical across all three areas. Switching sections changes the content on screen, not the infrastructure behind your money.
These are the elements you will encounter in the first few sessions on 11a — not marketing language about what the platform aspires to, but the specific things that show up in your account and the lobby as you use them. Each one reflects a deliberate decision about how the account should work for someone in Pakistan moving between sports and casino categories.
The sportsbook is organised with cricket at the front of the market list. PSL and international fixtures appear in the primary view without needing to dig through a generic sports menu. Football matchday markets are one tap away. This layout reflects what our audience actually opens first, not an alphabetical default.
Four studios — PlayStar, CQ9, JDB and PG Soft — supply the slot and table game content. Each studio has its own catalogue section inside the lobby so you can browse by provider when you have a specific game style in mind. Crash ShockWave and Slot Revamp are among the titles available in the lobby.
The top navigation bar carries links to the sportsbook, live casino and slots from every page inside the account. You are never more than one tap from a different section. The wallet figure in the header updates as you move, so you always know your current balance without opening a separate screen.
Balance tracking, payment method status, transaction history and vertical switching controls are all surfaced in the account dashboard — not hidden in a sub-menu. The dashboard is the first screen after login and is designed so that the information you need to make a decision is visible before you navigate anywhere.
The questions below are the ones we see most often from people checking this page before they open an account or after they have just logged in for the first time. If your question is not covered here, the live chat channel inside your account dashboard is the fastest route to a specific answer.
11a is a sports and casino platform built for Pakistan. The sportsbook carries cricket and football markets; the casino lobby has slots and live dealer tables from PlayStar, CQ9, JDB and PG Soft. One account covers all of it. Access depends on local law and the eligible regions we serve.
JazzCash, Raast and Debit Card are the supported payment routes. The payment section of your account shows which ones are currently active and their verification status. The method you use for your first deposit is stored in the payment section and available for subsequent transactions.
No. One account covers the sportsbook, live casino and slot lobby. Your wallet balance moves with you across all three sections. There is no transfer step between verticals — the same figure in your account header is the one you use whether you are in a cricket market or a PG Soft slot.
Your full transaction history is in the account dashboard after login. Each entry shows the payment method used — JazzCash, Raast or Debit Card — alongside a reference number, timestamp and status. You can filter the list by payment type or date to find a specific transaction without scrolling through everything.
Live chat is available from inside your account dashboard and handles JazzCash, Raast and Debit Card queries. For questions that need a written record — such as wallet verification or transaction disputes — email support is available through the contact address shown in account settings.
Access to 11a depends on local law and applies only to eligible regions. We do not make specific legal claims about availability in particular areas. If you are unsure whether access is permitted in your location, you should check what local law says before opening an account.